FAQ

 

WHERE ARE YOU GUYS LOCATED?

Raleigh, North Carolina

 

DO YOU HAVE A STOREFRONT?

No (but hopefully in the future!). However, some of our products are available in a couple stores if you'd like to check them out in person. Head over to our Featured page for a list of locations.

 

ARE YOUR PRODUCTS AVAILABLE TO PURCHASE WHOLESALE? 

YES! We offer wholesale prices for all of our products, e-mail us directly for pricing at hello@upstudionc.com or use our contact form

 

DO YOU HAVE BULK PRICING?

Yes. Bulk pricing depends on the product and quantity purchased. E-mail us directly for pricing at hello@upstudionc.com or use our contact form

 

WHY THE NAME UPstudio?

UP is a nod towards our Creator in Heaven, whom without we would be worthless. It also stands for Ut Prosim, meaning 'that I may serve', which is the motto for Becky's alma mater, Virginia Tech. (Don't worry, we still have plenty of love for Mary Beth's alma mater, NC State.) Lastly, we just really like arrows, and Kim and Kanye already had dibs on the directional name North West.

 

CAN I DO LOCAL PICK-UP?

Currently we are not offering local pick-up as an option. Without a storefront this is slightly difficult to coordinate. 

 

I WANT TO USE YOUR CARDS FOR A SPECIAL EVENT, DO YOU OFFER ANY CUSTOMIZATION?

We currently do not offer custom designs, but it is something that we would love to branch out into. So if you have an idea, we might be interested, just shoot us an e-mail at hello@upstudionc.com.  If you want to use any of our current card designs for your event we do offer custom envelope colors. Just e-mail us with the color family and we can send you all of our available options. We can talk price based on the quantity purchased.

 

WHAT ABOUT PENCILS? CAN YOU CUSTOMIZE THOSE?

Yes we can. We can do custom pencil colors with custom text. E-mail us directly for pricing and details at hello@upstudionc.com or use our contact form

 

WHERE ARE YOUR PRODUCTS MADE?

We strive to have all of our products printed locally in North Carolina. We have some components like envelopes, letter-pressed items, cardboard mailers, etc. that are supplied by companies within the US, most on the east coast. If you want to know specifics on a particular item you are ordering, just shoot us an e-mail and we will gladly give you all the details.

 

CAN I PRE-ORDER ADVERTISED PRODUCTS?

We currently don't offer pre-ordering. We put our products up for sale as soon as we have them in hand. But keep tabs on our social media and blog in order to be aware of big release days.

 

HOW DO I ADD YOUR BLOG TO MY BLOG READER OR SUBSCRIBE VIA E-MAIL?

Follow this link to subscribe via e-mail or to add our blog to almost any reader. Or you can click on the RSS icon at the bottom of the page, found in the "Follow Us" section. Contact us if you don't see the option you are looking for.

 

DO YOU GUYS HAVE ANY PETS?

Becky is a proud mom of two barking, licking dachshunds, Penny and Gretta. Mary Beth goes home to a big lazy chocolate lab, Bauer (yes, we allow him on the couch).

 

Don't see the answer to your question? Feel free to contact us using our contact form or e-mail us directly at hello@upstudionc.com. No question is too small.